ELEVOR FLOW FIELD NOTE
The lead-routing playbook for service businesses
Turn every qualified signal into a named owner, response clock, and recovery path.
Normalize the signal
Calls, forms, chats, and referrals need a shared minimum record without losing their source context.
Resolve the owner
Territory, service, urgency, availability, and relationship rules should produce one accountable next owner.
Escalate silence
If the owner does not accept the work inside the response window, the system needs a visible recovery branch.