The signal
An inquiry arrives with property, relationship, timing, and requested action.
SYSTEM BLUEPRINT · CONCEPTUAL ARCHITECTURE
Real estate lead routing
Buyer, tenant, owner, and maintenance signals share channels but require different owners.
Four bounded moves
- 01Identify the relationship
- 02Attach property context
- 03Assign agent or operations owner
- 04Preserve the conversation across transfer
What would be inspected
Audit owner acceptance, response latency, unresolved property questions, and completed handoffs.