The current path is disputed
Interviews describe intention; timestamps and queue state reveal what actually happens.
EVENT BASELINE
Identify the source events that prove arrival, ownership, action, and completion.
LAYER 01 · CAPABILITY / EVIDENCE COMPARISON
Map every handoff, delay, and drop-off before buying another tool.
Map this system →Interviews describe intention; timestamps and queue state reveal what actually happens.
Identify the source events that prove arrival, ownership, action, and completion.
Credentials, integrations, spreadsheets, and private workarounds define the real system.
Document people, permissions, systems, decisions, and exception routes.
Without comparable before evidence, improvement becomes a story instead of a finding.
Rank candidate workflows by value, feasibility, risk, and operating ownership.
AUDIT OUTPUT
The map defines events, dependencies, owners, and priority before an implementation scope is proposed.
Bring the disputed path →